Terms & Conditions

Welcome to Ride eBike, By accessing or using our website, placing an order, or purchasing a product, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our services.


1. General

These Terms & Conditions apply to all sales and services provided through the Ride eBike website. We reserve the right to update or modify these terms at any time without prior notice. Continued use of our website after such changes indicates acceptance of the new terms.


2. Orders & Payments

  • All prices are listed in U.S. Dollars (USD).

  • We accept major credit cards, PayPal, and other secure payment options.

  • Orders are subject to product availability. If an item is out of stock, we will notify you and offer alternatives or a refund.

  • Sales tax will be applied where applicable based on shipping address.


3. Shipping & Delivery

  • We ship to all 50 U.S. states. Delivery times may vary based on location, weather, or carrier delays.

  • You will receive a tracking number once your order has shipped.

  • It is the customer's responsibility to provide accurate shipping information. We are not responsible for orders delayed or lost due to incorrect details.


4. Returns & Exchanges

  • Returns are accepted within 30 days of delivery for unused products in original packaging.

  • Customers are responsible for return shipping costs unless the item is defective or incorrect.

  • A restocking fee may apply in certain cases. For full details, please see our Return Policy.


5. Warranty

  • Most eBikes are covered by a limited manufacturer’s warranty, typically 1 year for the frame and 6 months for the battery and motor. Exact terms vary by product.

  • Warranty does not cover normal wear and tear, misuse, or modifications not authorized by Ride eBike.

  • Proof of purchase is required to process warranty claims.


6. Safety & Compliance

  • You are responsible for complying with all local, state, and federal laws related to electric bike operation in your area.

  • Always wear a helmet and follow traffic rules. Use of our products is at your own risk.


7. Limitation of Liability

Ride eBike is not liable for any direct, indirect, incidental, or consequential damages arising from the use or misuse of our products or services. By purchasing from us, you acknowledge and accept this limitation.


8. Intellectual Property

All content on this website, including images, product descriptions, logos, and branding, is the property of Ride eBike and may not be used without permission.


9. Governing Law

These Terms & Conditions are governed by the laws of the United States and the State of Ohio(OH), without regard to its conflict of law provisions.


10. Contact Us

If you have any questions about these Terms & Conditions, please contact us at:

📧 contact@rideebike.com
📞 +1 (740) 446-8362.