Privacy Policy

At Ride eBike, your privacy is important to us. This Privacy Policy outlines how we collect, use, share, and protect your information when you visit our website or make a purchase.

1. Information We Collect

We collect information that you provide directly to us when you:

  • Create an account

  • Place an order

  • Subscribe to our newsletter

  • Fill out a form or contact us

This may include:

  • Name

  • Shipping and billing address

  • Email address

  • Phone number

  • Payment information

  • Order history

We also collect certain technical information automatically when you visit our website, such as:

  • IP address

  • Browser type

  • Device type

  • Pages visited

  • Time spent on the site

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Communicate with you about your purchase

  • Provide customer support

  • Send promotional offers (if you opt in)

  • Improve our website and services

  • Prevent fraud and maintain site security

3. How We Share Your Information

We do not sell your personal information. We may share your information with trusted third parties to help us operate our business, including:

  • Payment processors (e.g., Stripe, PayPal)

  • Shipping providers (e.g., UPS, FedEx)

  • Email marketing services

  • Analytics and web hosting providers

All third parties are required to protect your information in accordance with applicable laws.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and deliver personalized content. You can manage cookie preferences through your browser settings.

5. Your Rights & Choices

If you are a U.S. resident, you have the right to:

  • Access or correct your personal information

  • Opt out of marketing communications

  • Delete your account or personal data (subject to applicable law)

To exercise any of these rights, please contact us at contact@rideebike.com.

6. Data Security

We use secure encryption, firewalls, and industry-standard safeguards to protect your personal data. However, no method of transmission over the Internet or electronic storage is 100% secure.

7. Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Ride eBike
Email: contact@rideebike.com
Phone: +1 (740) 446-8362.
Address: 950 Johnson Ridge Rd Gallipolis, OH 45631, USA